Field Services: Peacock Bros. Enterprise Field Service Industry Solutions
Field Services is a relatively new and exciting offering for the management of your operations out in the field. Peacock Bros. offer the latest in Vehicle Tracking, Field Asset Management and Electronic Job Sheet solutions specifically tailored for businesses with small and large fleet operations.
Customised fleet services applications can dramatically increase your daily operations performance, reduce errors and produce fast returns on investment. There are many field services Peacock Bros. provide within this industry and the list below is just a few.
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Mobile Sales and Field Services
Mobile sales and field services solutions has become an essential part of any mobile sales and field time billing operation. With advances in technology offerings mobile devices and PDA's are now smarter, run faster and can wirelessly interface in numerous types of networks. Signature capture applications installed on Mobile handheld sales devices allowing for real time visibility and interface with mobile sales, customer sales activity and out in field time billing as they occur out on the road.
Peacock Bros. specialise in creating endless smart applications that reduce the manual input and handling required on out in the field transactions and delivery tasks by automating processes and employing mobile data networks to instantly transmit activity information. Essentially your operators out on the road will provide you with instant asset status just as if they were inside your your building locally. These solutions allow for more accurate asset management and complete visibility of all your operations form even remote locations.
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Vehicle GPS tracking solutions provide complete visibility of your fleet while they are actively operating out on the road. Peacock Bros. provide solutions for GPS Tracking Field Services that include real-time locating of your vehicles, staff and other assets. We can include important automated processes that will monitor the movements of your vehicles, provide a history of information such as roads traveled, speed and current location helping you manage your fleet with optimal efficiency.
GPS Vehicle Tracking solutions also include real-time status visibility of transported assets as they are either delivered or received out in the field. These detailed reports essentially extend your warehouse to include all your assets no mater where they are. Now you can instantly find the closest field operator to a customer, relay the task to the operator and monitor the task as it occurs.
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Field Services Asset management
Onsite asset identification and tracking is an essential part of operations for field services companies. Today with Peacock Bros. this functionality can be added to your existing systems using proven and reliable hardware and software applications. GPS Tracking pin points the locating of your assets and can be viewed from your base of operations or received by a wirelessly connected mobile device.
Externally located assets can have real-time status updates including information such as use by dates, service history and performance reports included giving detailed information as required. Your workers out in the field can review, update and upload this information with minimal fuss and operator intervention.
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Electronic Job Sheets
Eliminating physical paperwork is a proven method of improving productivity and reducing task handling time for any business involved in Field Services. Today's data capture devices can now include functionality such as signatures on glass that customers and operators can sign by pen for immediate translation into digital format. Electronic signatures are a safe and secure method of verifying transactions and task completion. Electronic signatures can be instantly relayed to your base station or distribution centre via a mobile data network providing real-time status of transactions and tasks.
New tasks can also be relayed between your mobile device and your base of operations allowing for electronic job sheets, job costings, maintenance details and fault descriptions to be transmitted while at the location out in the field. Credit card transactions automated invoicing can also occur in an easy to operate format.
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Hardware Selection
Selecting the right hardware for your project is a critical cornerstone for any application and particularly those companies with field services. With a huge selection of fixed, handheld and vehicle mounted devices available today, Peacock Bros. can take the worry out of your hardware acquisition process. Our qualified sales teams will advise you on the most effective hardware required to perform your tasks and give you the security of knowing that your equipment will meet your needs in the long term also.
Peacock Bros. is vendor independent allowing us to give you a choice of not only the right type of device but also the most appropriate brand for your field service needs.
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Professional Services
Peacock Bros. professional services are arguably the most advanced and cost effective field service solutions available within the Australian market. With fully qualified and experience experts in software development, project deployment and application integration, we can give any operation the business edge. Utlising the latest in hardware technology combined with the most advanced applications, Peacock Bros. continue to raise the benchmark in providing the best possible solution for its customers.
Our service and attention to detail is evident from the time we consult with you about your requirements, provide site and environmental assessments, develop customised solutions and monitor your go-live day.
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